MX353010

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Can I check on the progress of our application on MX353010? What is the turnaround time on this - thanks. Maria
Photo of MEG

MEG

  • 19 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Adam H

Adam H, Official Rep

  • 28958 Posts
  • 1767 Reply Likes
MEG - the current average timescale is 9 working days. This application was received on 20th May but has already had an initial consideration but has been referred to a senior officer to confirm next steps.
I should stress that as your application includes a paper discharge (form DS1) we will also need to complete the extra checks highlighted here 
Photo of MEG

MEG

  • 19 Posts
  • 0 Reply Likes
This application is shown as "Delayed

Notice(s) issued on 29 May 2019
Expires on 19 Jun 2019."

Has notice been sent to the lender, or the receivers as if so I can ask them to respond faster.  We have not received any requisition. 

Photo of Adam H

Adam H, Official Rep

  • 28958 Posts
  • 1767 Reply Likes
MEG - the serving of Notices is one of our wider anti-fraud measures. As such we would not reveal on a public forum specific details re who those checks have been made with for example
As you are a portal user you should use the contact form within the service to contact us to enquire
If we had raised a requisition with you then that would be shown as part of the same service
(Edited)
Photo of MEG

MEG

  • 19 Posts
  • 0 Reply Likes

Dear Adam

Thanks for your speedy reply.  In the Portal the contact us button goes to this service and no other.  I will use reply to a requisition.
Photo of Adam H

Adam H, Official Rep

  • 28958 Posts
  • 1767 Reply Likes
MEG - many thanks and apologies as that was the one I should have specifically referred to, namely R2R